ITB-Call Centre Svc, SMS Based Monitoring Tool & B

 

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Date : 2016-01-21

ITB-Call Centre Svc, SMS Based Monitoring Tool & B



Price:

Description :

ITB-Call Centre Svc, SMS Based Monitoring Tool & BTL Activity

PAKISTAN TOBACCO COMPANY

TENDER NOTICE

Pakistan Tobacco Company Limited invites "Letters of Intent" for the below mentioned categories from specialized, reputed and financially sound suppliers for period 2016-2018.

Sr#

Category

Description

Pre-Requisites

1

Call Centre

• Call Centre Services (Inbound/Outbound Calls)

• Database Management

• Mass Content Delivery Through SMS

• Tender.: Y16/MKT/CCS/002

• A sufficiently optimum number of telecommunication lines to provide for the Services so that the Services do not suffer any interruption or smooth operation.

• A sufficiently optimum number of Operators shall be present at the Premises during the entire day and seven (7) days a week, during the period starting from 8:00AM 01 12:00 Midnight, without any interruption.

• Suppliers applying for this category must have 4-5 years of experience with a multinational firm and should have sufficient in hoe. capabilities.

2

SMART

• SMS based monitoring and reporting tool

• Tender #: Y16/MKT/CCS/006

• SMART provider should be able to handle large amount of to and fro SMSs from our representatives in market and all telecom networks.

• SMART service providers should have good professional relationship with all telecoms to resolve telecom related issues in SMSC

• Data management of SMART.

• Suppliers applying for this category must have 3-4 years of experience with a multinational firm and should have sufficient in house capabilities.

3

Printed Material

• In-store merchandising printed material (offset/rotogravure).

• Tender #: Y16/MKT/PCI/004

• Suppliers applying for this category must have 4 -5 years of experience with a multinational firm and should have sufficient in house capabilities.

4

Activation Agency

• BTL activities, Kiosk activities and float activations.

  • Nationwide coverage  (urban & rural)

 

•Tender #: Y16/MKT/FAA/003

 • Suppliers applying for this category must have 2 years of experience with a multinational firm and should have sufficient in house capabilities.

Terms & Conditions:

• You have to submit, letter  of intent' along with your 'Company profile' explaining financial status, nature of business, scope of business, NTN number & Clientele, in sealed envelopes mentioning the tender number for respective category on A. Please include three references.

• Letter of Intends received after 1700 firs on 265th  january 2016 will not be considered.

• Company has the right to accept or reject any Supplier without assigning any reason whatsoever.

• Please mention the category for which you would like to provide your services.

• Applicant should provide adequate contact details (Business Landline Phone number, Mobile Number, Business email address and Business postal address) for further communication.

• Suppliers should be well updated with industrial standards and should be compliant to all government rules & regulations applicable.

Commercial Finance Controller

Pakistan Tobacco Company Limited

Serena Business Complex

Khayaban-e-Suhrwardy

Islamabad

 



Contact : Pakistan Tobacco Company Limited Serena Business Complex Khayaban-e-Suhrwardy Islamabad
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